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Over the previous couple decades, Komatsu has evolved to become a global giant thanks to their stability and competence within the diverse fields of logistics, excavating, construction and mining. Utilizing progressive designs and technological superiority, they continue to be at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using modern design methods and superior manufacturing capabilities, Komatsu has distinguished themselves through the fabrication of reliable and rugged lift trucks that customers from around the planet have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was created to meet the mounting need for its products in the North American marketplace. To improve expenditures and efficiencies, a state-of-the-art facility was built in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to meet the needs and demands of their consumers worldwide while remaining a primary maker and dealer of progressive forklifts and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s happy clients along with their North American consumers.
After years of delivering consumer service and maintaining relationships, Komatsu Forklift understands that meeting the customers’ needs is vital. All original product improvement at Komatsu starts first with the consumer. By welcoming contributions and feedback, they are able to determine client needs and expectations then develop innovative concepts and then manufacture to exceed Komatsu Engineering Principles. Assuring customers that quality is planned from the start and continued through the manufacturing, service and sales processes, allows Komatsu to end up with a first-class product from start to finish.
Komatsu engineers are specialized professionals in designing lift trucks, construction equipment and heavy duty equipment. Their design skill and expertise assures that each new piece of equipment will persist in the toughest environments and have the ability to withstand the roughest applications. Adherence to meticulous engineering standards allows Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent internal quality standards all add to high-class forklift products. Komatsu Engineering Standards translate the contemporary and progressive technology used in advanced mining and construction equipment into world class equipment.
The ultra-modern facility in Covington, Georgia has all the essential requirements for full scale production. This facility can take unprocessed steel and manipulate it by preparing, welding, and fabricating it. When assembled and painted the lift trucks are ready to leave the plant and enter the marketplace. Maintaining quality control throughout the length of the production process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as valuable as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated dealer networks who strive to exceed expectations. Specialized in all aspects from product sales, service or operating training, or aftermarket support, their diverse network of experienced and capable professionals are available. Komatsu Forklift Dealer locations across the nation have a Komatsu OEM components on-hand to offer the essential service required to keep customers’ operations running effortlessly. Computerized, real-time access with next day transport from their highly automated distribution hub is an alternative option. The on-line K-Link system assists dealers with on-line components management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they know how to serve Countrywide Accounts. A lot of world-class businesses rely on Komatsu lift trucks in their everyday operations. Countrywide account consumers benefit from a unique partnership with Komatsu that allows them to tailor cost-efficient services in order to enhance the customer’s productivity and profits. Komatsu countrywide account consumers have access to on-line parts and operations support system and a inclusive fleet administration program, providing the ability for Komatsu to be their total solution for any lift truck issues.
The reliable and well-organized staff at Komatsu Forklift U.S.A., Inc., are focused on offering their customers an exceptional experience no matter if it is through product sales, instruction, maintenance, or aftermarket support. They want to guarantee the level of consumer service offered will help their customers meet or exceed their objectives and develop a thriving business/client partnership in the process. Komatsu strives to understand each of their customers’ distinctive methods of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
